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The knowledgebase is organized into different categories; please select a category that you are interested in. You can also search the entire knowledgebase by entering keywords in the navigation bar beside this text.

Billing (1) Abuse/Security (26)
How long does it take for an account to be setup? more topics Bounce back messages to non existent email addresses at my domain?How can I prevent my site from being hacked?more topics
Email (27) Policies (6)
Setting up an email account in Microsoft Outlook ExpressCan webmail be accessed without logging into the cpanel?more topics Acceptable Use PolicyE-mail Policymore topics
Pre-sales questions (16) Website design (12)
Does weblook.com provide any phone support?How long has weblook.com been in business?more topics Any agreements for web site desiging?I uploaded my site to public_html on my server. How do I view it on the internet?more topics
Cpanel Email video tutorials (9) Cpanel / MySQL database Configuring video tutorials (2)
How do I add a new email account?How do I delete an email account?more topics How do I create a user in MySQL?How do I Create and manage MySQL databases with this step by step wizard?more topics
Cpanel Domain Configuring video tutorials (6) Cpanel File Configuring video tutorials (3)
How do I create a Subdomain?How do I create an Addon Domain?more topics How do I Download, databases, email forwarders configuration, email filters configuration ?How do I Create Web Disk Account?more topics
Cpanel security Configuring video tutorials (3) New Account (3)
How do I setup IP Deny ?How do I launch SSH or Shell Access tools?more topics What can I do if I didnt receieve my welcome email?How can I see my site as soon as it is created?more topics
Account Changes/Add ons (21) Additional Services (36)
Password ResetI can't reset my password. I have a new computer and can't remember my user name or password. Can you help?more topics Can I copy parts of the cPanel documentation from the cPanel site and use it on my site to help my clients?Configuring MySQL database for remote connection.more topics
DNS (3) Domain (8)
How can I know my DNS server?When setting up a DNS trust relationship, I get errors about possible security threat and stuff about ssh/known_hosts ?more topics How can I copy files from a directory of one domain to another domain directory?How can I manage multiple domains through one cPanel account?more topics
Scripting / Programming (41) Transfers (5)
How can I create a database from an sql backup file?How can I debug problems with ProFTPD ?more topics How can I transfer the IP on my cPanel license?Transfer my website from another control panel.more topics
Upgrades (5) Dedicated Server (1)
How do I upgrade Perl?How do I upgrade from PHP 4 to PHP 5 and what changes are need to be made ?more topics How do I create Domain Account on a dedicated server, for connecting the site using external FTP software?more topics
Windows (6)
After Installation I am having problems with X windows / XFree86 ?Client has problem uploading and publishing with MS Frontpage ?more topics
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